Refund policy

Refund & Return Policy

Last updated: November 2025

We want you to love your purchase! If you are not completely satisfied, we’re here to help.

---

Return Window

You may request a return within 30 days of receiving your order.

---

Return Conditions

To be eligible for a return, the following conditions must be met:

• The item must be unused, unopened, and in its original packaging

• A receipt or proof of purchase is required

• Personal care, health, or hygiene products, as well as perishable items (if applicable), are not eligible for return once opened or used

• Items marked as final sale are non-refundable

All returns must be approved before being sent back. Once your return request is approved, you will receive instructions on where to send your package.

Please note that return shipping costs are the responsibility of the customer, unless the item arrived damaged, defective, or incorrect.

---

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue so we can assist you promptly.

---

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.
Original shipping fees are non-refundable.

---

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange a product for the same item, please contact us before returning your order.

---

Support

For all return or refund inquiries, please contact us at:
📧 contact@megahealth1.com

Please include your order number and a brief description of the issue.

---

Business Address

ELHOUMAINI GROUP LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States